FAQ
Questions, answered plainly
The most useful answers about workspaces, pricing, manual Mobile Money verification, data separation, and getting help.
Frequently asked questions
What is Rungika?
Rungika is a multi-tenant business management platform. You create a separate, private workspace for each business you run, then manage contacts, invoices, payments, inventory, schedules, tasks, documents, and team access inside that workspace.
How does per-business pricing work?
Pricing is per active business, not per member. The default and configurable starting price shown across the site is US$3 per business per month, and each paid workspace includes the full feature set for any number of team members.
Can I sign up before paying?
Yes. A 30 day trial starts automatically when you register a business, so you can use the full workspace free for your first month. No payment is collected during the trial. After it ends, paid operational access still follows the same manual confirmation rules.
How is Mobile Money handled?
There is no retail checkout page and no automatic payment flow. Payment happens externally using the Mobile Money instructions configured by your administrator and shown in-app. Paid operational access is granted only after manual administrator confirmation.
Is my business's data separated from my other businesses?
Yes. Data, records, files, roles, and history belong to the workspace they were created in. One workspace cannot browse or inherit another workspace's data, even when both are managed from the same Rungika account.
Can I invite team members?
Yes. Invite staff, accountants, or partners and grant them roles scoped to the workspaces they should see. Collaboration is included in every paid workspace.
Can I export or move my data?
Yes. Each workspace can export its records and documents in portable formats. You can use the exports for backups, audits, or moving to another system at any time.
What happens if I add another business later?
You add a new workspace at any time. It starts with its own boundaries and empty operating records; the same registration and manual confirmation rules apply before paid operational access.
How do I get help?
Reach out by email at support@rungika.site, or sign in and use in-app support.
Have something more specific? Reach us on the contact page and we will walk through your setup.
A cleaner way to run every business
Create an account, register a business, and confirm the activation steps your administrator has configured.
Paid operational access follows manual administrator confirmation, not an automatic payment.
